We have been operating for a few years and have never once had a client get in trouble or have any police problems. Also, we do not keep any incriminating long-term records. So, our team works to ensure your safety. However, remember to be discreet on your end as well.

Almost all orders are shipped within 1-2 business days maximum of receiving payment for USA and 3-4 business days in UK and All European country. and for india, it takes 5 business days, Standard mail can take from 5 business days to reach you, depending on where you live.

When we receive your confirm payment then we will process your order as soon as possible.

Please contact us immediately we will deliver another one.

We have 7 days maximum of money back guarantee. If an order does not arrive at your location then we will refund you.

Yes. If you place an order you will receive high-quality cannabis products delivered safely to your mailbox or front door via FedEx,UPS or DHL  and a valid tracking number will be given to you which you will use to track your package until it gets delivered .Also, we have many happy clients across the world.

The Customer Service Department is available Monday through sunday , 24/7. For immediate concerns or assistance We are here to help and can be reached by email or through Live Chat.

​Live Chat is a helpful tool for discussing the product and asking general questions.

Emailing info@alphamegaflower is a great way to seek out assistance. You will receive a timely response from a representative ready to help!

Email: info@pyramidpenofficial.com

What to look for:

Pricing:  If the product you’re looking to purchase is normally $99.95 and you’ve found this item for $49.95, that is a red flag. All authorized retailers will sell our products for no less than the price listed on our website.
UPC Code: The majority of Grenco Science products will have a bar code with a UPC Code on the back. If the box in which your product came in doesn’t have this, please call the Customer Service line to discuss the authenticity of the purchase.
Pen(s) wrapped inside of the box: If you notice that the pen(s) are wrapped individually in cellophane INSIDE of the box, then the product is probably inauthentic.
LED light: Unless you have an Artist or Charity Series product that displays a different LED light than the standard blue (for example: the Huf Original microG has a green LED light and the Claw Money Original microG has a pink LED light) the product is counterfeit.

These are the main points to look for, but if you’d like to discuss the matter in further detail, please contact the Customer Service Department directly.

Any one who is over the age of 18  can buy from us. We don’t sell to minors we are very strict on this policy and there are no exceptions to that.

Once you have placed your order with us, payment must also be submitted before we can fulfill. If you missed the payment step when placing your order, there is also a link that can be found in your order confirmation email.
NOTE: For accounting and inventory purposes, orders that are left unpaid after 24 hours will be CANCELLED, and you’ll have to submitted another order into our system.

Every order comes with a separate email notification, one for the shipping that will include your tracking info, and another that will notify you that it has been delivered.
Also, drivers typically ring the bell when the drop the package off.

We offer a 1-year warranty on all electronic items (not including Tank / Coil systems). If you’re experiencing an issue with the G Pen Battery, please contact Customer Service for information on how to get the item replaced. In order to qualify, you must have purchased from our website directly or have a valid receipt to show the date of purchase and the store in which it was purchased from. We do not assist with counterfeit products or any items purchased from third-party websites as most of the counterfeit items are distributed through those channels.

If you have any further questions please contact our Customer Service Department, which is available Monday through Sunday

We do ship larger amount as much as you want.We provide cannabis products for medical, recreational and business as well.

No. Our package is  top discreet and nondescript.Everything is sent vacuum sealed and the is no smell.

For all first time purchase with us,  we require $125  as refundable insurance fee to mitigate any unforseen circumstance during the delivery process. This fee is 100% refundable upon delivery